How to
reach us.
Most questions about Vext have answers in our help articles, and Kare can find them in seconds. For returns, problems, ideas, or anything else that needs a person, write to us. We read every message.
Ask Kare
Answers in seconds.
Kare is our AI assistant. It knows the cabinet, the pods, shipping, the app, and answers to what most of what people ask. Kare answers in plain English and points to the right help article if one exists.
Email us
For everything else.
Returns, problems, ideas, anything that needs a person. We reply within one working day, usually faster.
Who you are writing to
The founders
in Finland.
Vext is run by its three founders, Christian, Vincent, and Niklas. We are based in Espoo, Finland, and reply on weekdays.
Before you write
Useful links.
Company details
Company
Vext Oy
Office
Otakaari 5a
02150 Espoo, Finland
02150 Espoo, Finland
Business ID
3318834-5
VAT
FI33188345
Support email